Customer Success

We are looking for a full-time Customer Success Manager to accompany our customers day to day, onboard new customers onto the system, and deliver professional training.

Responsibilities

• →Accompanying customers day to day as they work with the system, and making sure they get real value from it.
• →Onboarding new customers — setting up the system, configuring it to their needs, and getting them up and running.
• →Delivering professional training sessions to new and existing customers, in person and online.
• →Being the customer's voice internally — passing needs, feedback, and feature requests to product and development.

Requirements

• →Excellent interpersonal skills and a genuine drive to see customers succeed.
• →Experience in customer success, onboarding, or account management in a SaaS company — an advantage.
• →Comfortable presenting and training, one on one and in front of a group.
• →Strong organizational skills and the ability to manage several customers and processes at once.

If you are looking for a meaningful role in a growing company, send your CV! The position is open to both women and men.